Image: portal of the mayor and government of Moscow
City clinical hospital №15 named after Filatov, which was previously converted for the reception of citizens with COVID-19, equipped with a feedback system for patients.
“In a difficult epidemiological situation, people exhibit increased anxiety and restlessness. To reassure our patients, we decided to create took place a channel for communication between doctors and patients, with the possibility of around the clock to answer their vital questions,” – said the chief doctor of medical institutions Valery Vechorko.
the hospital departments will place a special QR code to access the system. It complements-hour hotline.
Also at the Filatov hospital has prepared a series of informational commercials and entertainment content to patients. Moreover, infectious disease physicians and epidemiologists in the format of webinars will answer the most frequent questions of citizens.
“the hospital also established a service of psychological support, both for patients and for doctors. Our task is not only the physical health of our patients, but also their psychological comfort,” – said Vechorko.
Hospital №15 named after Filatov was converted to work with patients infected with the coronavirus, the day before, March 27.The office was opened by the mayor of Moscow Sergey Sobyanin. A regular doctors of more than 1,300 beds and more than 110 in the intensive care unit.
Over the past day in the Russian Federation 228 confirmed cases of infection with coronavirus infection. In Moscow, identified 114 new cases.
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